Customer Needs & Site Support
Start with the operating context. Work with your team to understand project objectives, review site constraints and investigate operating needs before defining the engineering scope and design basis.
From an initial concept to a defined operating problem, engineering starts by understanding the requirements, testing the assumptions and identifying the interfaces that matter.
Start with the operating context. Work with your team to understand project objectives, review site constraints and investigate operating needs before defining the engineering scope and design basis.
Establish the design basis and compare process configurations against feed conditions, product targets and operating constraints. Develop a clear technical foundation for equipment selection and the next stage of engineering.
Develop front-end engineering design (FEED) to align scope, define key equipment and establish package interfaces. Frame the decisions needed for subsequent engineering, procurement and execution planning within an agreed study scope.
Assess plant operating data to identify process constraints and evaluate improvement options. Prioritize practical changes with attention to equipment limits, utility availability and the implications for the existing facility.
Investigate a defined performance problem through operating evidence, process review and targeted checks. Connect observed symptoms with possible causes and develop corrective recommendations appropriate to the conditions and information available.
The work scope should follow the project’s needs, with a clear basis for technical decisions and defined responsibilities at each interface.
Discuss the operating need with your team and provide site support within the agreed scope. Review existing equipment, access, utilities and operating evidence before establishing the design basis.
Compare configurations or corrective actions, including equipment, utilities and downstream implications.
Document the selected basis, key interfaces and the information needed for the next project stage.
A new facility, an upgrade, or a specific operating challenge.